Terms and conditions for private customers

Wollmuschi
Echternachlaan 742
5625 KM Eindhoven
mail: wollmuschi@gmail.com
KvK: 250152137B02
Telefon: 06-24938084

 

Address and mail

Always take care to ensure that you give the correct billing address and email address in your order. If the email address you provide is incorrect, you will not receive an order confirmation.

 

Order confirmation

Upon order completion you will receive an order confirmation to the email address you have given. If you do not receive this order confirmation, please contact us at wollmuschi@gmail.com

 

Downloads 

After payment patterns are immediately ready for download. The pattern can be downloaded on any device and from any network at any time.

I order to protect the files from illegal download, the download link expires after three downloads. A message: ‘you have reached your download limit’ will appear. We are able on our end to see if the download has failed or not.

If the download failed for technical reasons a copy a the PDF file can be requested by mail: wollmuschi@gmail.com .

Please provide your order number or receipt for this.

Requested patterns will be sent as PDF-files to your mail. Always take care to ensure that you give the correct email address in your order.

 

Payment

VAT

All given prices on the website are exl. VAT. Vat will be automatically applied during checkout according to the customers country. This happens according to the current tax rules for selling digital products in the Netherlands.


Prices on the website are shown in:
Nederland – Euro (EUR)

Payments to Wollmuschi are processed through a secure payment server that encrypts all information using an SSL protocol, which means that your data is safe and secure and cannot be read or accessed by third parties.

 

Refund

After payment there will be no refund possible, as the customer can download the product immediately.

If the download failed for technical reasons a copy a the PDF file can be requested by mail: wollmuschi@gmail.com

 

Need help?

Contact us at wollmuschi@gmail.com for further questions.